Privacy policy

Data protection

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it has no consequences. This only applies if no other information is given in the subsequent processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.

server log files

You can visit our website without providing any personal information.

Every time you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing takes place on the basis of Art. 6 Paragraph 1 lit. f GDPR from our overriding legitimate interest in ensuring trouble-free operation of our website and improving our offer.

Your data will be transmitted to Canada, among other places. The EU Commission has issued an adequacy decision for data transfers to Canada.

Contact

Responsible

Customer contact via e-mail
If you initiate business contact with us by e-mail, we will only collect your personal data (name, e-mail address, message text) to the extent you have made them available. The data processing serves to process and answer your contact request.
If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Article 6 Paragraph 1 lit. b GDPR.
If contact is made for other reasons, this data processing takes place on the basis of Article 6 (1) (f) GDPR from our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object to the processing of your personal data based on Article 6 (1) (f) GDPR at any time.
We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and processing when using the contact form
When you use the contact form, we collect your personal data (name, email address, message text) only to the extent you have provided. The data processing serves the purpose of establishing contact.
If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Article 6 Paragraph 1 lit. b GDPR. If contact is made for other reasons, this data processing takes place on the basis of Article 6 (1) (f) GDPR from our overriding legitimate interest in processing and answering your request. In this case, you have the right, for reasons arising from your particular situation, to object to the processing of your personal data based on Article 6 (1) (f) GDPR at any time. We only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.

Customer Account Orders

customer account
When you open a customer account, we collect your personal data to the extent specified there. The purpose of data processing is to improve your shopping experience and to simplify order processing. The processing takes place on the basis of Article 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent up to the revocation. Your customer account will then be deleted.

Collection, processing and disclosure of personal data when placing orders
When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfill and process your order and to process your inquiries. The provision of the data is necessary for the conclusion of the contract. Non-provision means that no contract can be concluded. The processing takes place on the basis of Article 6 Paragraph 1 lit. b GDPR and is necessary for the fulfillment of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have selected. In all cases, we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.
Your data will be transmitted to Canada, among other places. The EU Commission has issued an adequacy decision for data transfers to Canada.

advertising

Use of the e-mail address for sending newsletters
Irrespective of contract processing, we use your e-mail address exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. The processing takes place on the basis of Article 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Your data will be passed on to a service provider for e-mail marketing as part of order processing. A transfer to other third parties does not take place.

Use of email address for sending direct mail
We use your e-mail address, which we received as part of the sale of goods or services, for the electronic transmission of advertising for our own goods or services that are similar to those that you have already purchased from us, insofar as you have these have not objected to its use. The provision of the e-mail address is required for the conclusion of the contract. Non-provision means that no contract can be concluded. The processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. The contact details for exercising the objection can be found in the imprint. You can also use the link provided for this purpose in the promotional e-mail. There are no costs for this other than the transmission costs according to the basic tariffs.

payment service provider

Using PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)

Using Amazon Payments
We use the Amazon Payments payment service from Amazon Payments Europe s.c.a. on our website. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments").
The purpose of data processing is to be able to offer you payment via the Amazon Payments payment service.

In order to integrate this payment service, it is necessary for Amazon Payments to collect, save and analyze data (e.g. IP address, device type, operating system, browser type, location of your device) when the website is accessed. Cookies can also be used for this. The cookies enable your browser to be recognized.
Cookies or comparable technologies are used with your consent on the basis of Section 25 (1) sentence 1 TTDSG in conjunction with Article 6 (1) (a) GDPR. Your personal data will be processed with your consent on the basis of Article 6 Paragraph 1 Letter a GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent up to the revocation.
By selecting and using "Amazon Payments", the data required for payment processing is transmitted to Amazon Payments in order to be able to fulfill the contract with you using the selected payment method.
This processing takes place on the basis of Article 6 Paragraph 1 Letter b GDPR.
You can find more information on data processing when using the Amazon Payments payment service in the associated data protection declaration at: https://pay.amazon.com/de/help/201212490 (https://pay.amazon.com/de/help/201212490)

Use of personal data when selecting Klarna payment options
In order to be able to offer you Klarna's payment options, we will transmit personal data, such as contact data and order data, to Klarna. In this way, Klarna can assess whether you can use the payment options offered via Klarna and adapt the payment options to your needs. General information about Klarna is available at: https://www.klarna.com/de/ (https://www.klarna.com/de/). Your personal information will be processed by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy (https://cdn .klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy).

cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic character string that enables the browser to be clearly identified when the website is called up again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide individually whether to accept them and prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been saved can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent.

You can use the links below to find out how to manage (including deactivating) cookies in the most important browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de (https://support.google.com/accounts/answer/61416?hl=de)
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies (https://support.microsoft.com/de-de/help/17442 /windows-internet-explorer-delete-manage-cookies)
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-allow-and-reject (https://support.mozilla.org/de/kb/cookies-allow-and-reject)
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/de-de/guide/ safari/manage-cookies-and-website-data-sfri11471/mac)

Technically necessary cookies
Unless otherwise specified below in the data protection declaration, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after you have changed pages and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.

The use of cookies or comparable technologies is based on Section 25 (2) TTDSG. The processing of your personal data takes place on the basis of Art. 6 Para. 1 lit. f GDPR from our overriding legitimate interest in guaranteeing the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.

Analysis of advertising tracking

Using PHP Web Stat
We use the PHP Web Stat analysis tool from PHP Web Stat (Sternbuschweg 2, 46562 Voerde; "PHP Web Stat") on our website.
The data processing serves the purpose of analyzing this website and its visitors. For this purpose, data is collected and stored for marketing and optimization purposes. User profiles can be created from this data under a pseudonym. Cookies may be used. Cookies enable recognition of the Internet browser. The data collected with the PHP Web Stat technologies will not be used to personally identify the visitor to this website and will not be combined with personal data about the bearer of the pseudonym without the separate consent of the person concerned.
The processing of your personal data takes place on the basis of Article 6 Paragraph 1 Letter f GDPR from our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full.

Using the Facebook Pixel
We use the "Custom Audiences" remarketing function of Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland "Facebook") on our website.
Meta Platforms Ireland and we are jointly responsible for the collection of your data that takes place when the service is integrated and the transmission of this data to Facebook. This is based on an agreement between us and Meta Platforms Ireland on the joint processing of personal data, in which the respective responsibilities are defined. The agreement is available at https://www.facebook.com/legal/controller_addendum (https://www.facebook.com/legal/controller_addendum). According to this, we are particularly responsible for fulfilling the information obligations in accordance with Art. 13, 14 GDPR, for complying with the security requirements of Art. 32 GDPR with regard to the correct technical implementation and configuration of the service and for complying with the obligations in accordance with Art. 33 , 34 GDPR to the extent that a personal data breach affects our obligations under the Joint Processing Agreement. Meta Platforms Ireland is responsible for enabling the rights of data subjects in accordance with Art. 15 - 20 GDPR, complying with the security requirements of Art. 32 GDPR with regard to the security of the service and the obligations under Art. 33, 34 GDPR, insofar as a violation of personal data protection affects Meta Platforms Ireland's obligations under the Joint Processing Agreement. The purpose of the application is to target visitors to the website with interest-based advertising on the social network Facebook. For this purpose, the Facebook remarketing tag was implemented on the website. This tag is used to establish a direct connection to the Facebook servers when you visit the website. This transmits to the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. If you visit the social network Facebook, you will then be shown personalized, interest-based Facebook ads.
Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data transfer takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://www.facebook.com/legal/EU_data_transfer_addendum (https://www.facebook.com/legal/EU_data_transfer_addendum).
The processing of your personal data takes place on the basis of Article 6 Paragraph 1 lit. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation. You can disable the Custom Audiences remarketing feature here ().
You can find more information about the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook's data protection information at https://www.facebook.com/about/privacy/ (https://www. facebook.com/about/privacy/).

Use of Google AdSense
We use the AdSense function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on our website. The purpose of data processing is to rent advertising space on the website and to target website visitors with interest-based advertising. Using this function, visitors to the provider's website are shown personalized, interest-based advertising from the Google Display Network. Google uses cookies that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks (https://policies.google.com/privacy/frameworks) and https://business.safety.google/adscontrollerterms/ (https://business.safety.google/adscontrollerterms/). Google may transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Under no circumstances will Google associate your IP address with other Google data. The processing of your personal data takes place on the basis of Article 6 Paragraph 1 lit. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation. You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de (https: //support.google.com/ads/answer/7395996?hl=de). Alternatively, you can prevent the use of cookies by third parties by calling up the deactivation page of the Network Advertising Initiative at https://www.networkadvertising.org/choices/ (https://www.networkadvertising.org/choices/). and implement the further information on the opt-out mentioned there. For more information and Google's privacy policy, visit: https://www.google.com/policies/technologies/ads/ (https://www.google.com/policies/technologies/ads/) and https:// www.google.de/policies/privacy/ (https://www.google.de/policies/privacy/)

Use of Google Inc.'s remarketing or "Similar Audiences" function.
We use the remarketing or "similar target groups" function of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on our website.
The application serves the purpose of analyzing visitor behavior and visitor interests. Google uses cookies to analyze website usage, which forms the basis for creating interest-based advertisements. Visits to the website as well as anonymous data about the use of the website are recorded via the cookies. There is no storage of personal data of visitors to the website. If you then visit another website in the Google Display Network, you will be shown advertisements that are highly likely to take into account previously accessed product and information areas.
Your data may be transmitted to Google LLC servers in the USA. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks (https://policies.google.com/privacy/frameworks).
The processing of your personal data takes place on the basis of Article 6 Paragraph 1 lit. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de (https: //support.google.com/ads/answer/7395996?hl=de)
Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ (https://www.networkadvertising.org/choices/). and implement the further information on the opt-out mentioned there.
You can find more information about Google Remarketing and the associated data protection declaration at: https://www.google.com/privacy/ads/ (https://www.google.com/privacy/ads/)

Plugins and Miscellaneous

Use of Google Maps
We use the function for embedding Google Maps maps from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The function enables the visual representation of geographic information and interactive maps. Google also collects, processes and uses data from visitors to the website when the pages in which Google Maps are integrated are accessed.
Your data may also be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks (https://policies.google.com/privacy/frameworks).
The processing of your personal data takes place on the basis of Article 6 Paragraph 1 Letter f GDPR from our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
For more information on the collection and use of data by Google, see Google's privacy policy at https://www.google.com/privacypolicy.html (https://www.google.com/privacypolicy.html). There you can also change your settings in the data protection center so that you can manage and protect your data processed by Google.

Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "YouTube") on our website. YouTube is a Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google") affiliated company.
The function displays videos stored on YouTube in an iFrame on the website. The option "Extended data protection mode" is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video is information about it sent to YouTube and stored there. Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data transmission takes place, among other things, on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks (https://policies.google.com/privacy/frameworks).
The processing of your personal data takes place on the basis of Article 6 Paragraph 1 Letter f GDPR from our overriding legitimate interest in the needs-based and targeted design of the website. You have the right to object to the processing of your personal data at any time for reasons that arise from your particular situation.
You can find more information about the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy in YouTube's data protection information at https://www.youtube.com/t/privacy (https://www .youtube.com/t/privacy).

Data subject rights and storage period

Duration of storage
After completion of the contract, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular tax and commercial law, and then deleted after the period has expired, unless you have consented to further processing and use.

rights of the data subject
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, to correction, to deletion, to restriction of processing, to data portability.
In addition, according to Art. 21 Para. 1 GDPR, you have the right to object to the processing based on Art. 6 Para. 1 f GDPR and to processing for the purpose of direct advertising.

Right of appeal to the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that your personal data is not being processed lawfully.

Right to object
If the personal data processing listed here is based on our legitimate interest in accordance with Article 6 Paragraph 1 lit. f GDPR, you have the right to object to this processing at any time for reasons that arise from your particular situation with effect for the future.
After an objection has been raised, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After the objection has been raised, we will stop processing the data concerned for the purpose of direct advertising.

Sample notice of consent text By opening and using the messenger, I agree that xyz (hereinafter provider) may use my personal data (e.g. telephone number) for communication regarding the preparation and execution of any orders as well as for sending advertising information using the messenger "WhatsApp" from WhatsApp Ireland Limited, 4 Grand Canal Square, Dublin (Ireland). Further information on the provider's data processing and my rights can be found in the data protection declaration at www.xyz.de/datenschutz. WhatsApp sample notice data protection declaration Use of WhatsApp If you have given your consent, we will process the personal data you have provided or provided (e.g. name, telephone number, e-mail address, messenger ID, profile picture, messages) for communication regarding the preparation and execution of any orders as well as to send advertising information (e.g. offers, newsletters) using the instant messaging service “WhatsApp” from WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. An existing messaging account is required to use this service. We would like to point out that WhatsApp Ireland Limited may also pass on personal data (in particular communication metadata) to WhatsApp Inc., which is also processed on servers in countries outside the EU (e.g. USA) which do not have an adequate level of data protection . WhatsApp may share this data with other companies within and outside the Facebook group of companies. For more information, see the WhatsApp Business (https://www.whatsapp.com/legal/business-policy/) and WhatsApp (https://www.whatsapp.com/legal/#privacy-policy) privacy policies. We have neither precise knowledge nor influence on the data processing by WhatsApp Ireland Limited or WhatsApp Inc., which is responsible for data protection in this respect. In addition to the recipients already specifically named above we use the help of other service providers (processors) to fulfill our obligations. We would like to point out that you can revoke your consent at any time without giving reasons for the future by sending us your revocation via Whatsapp with a message with the note REVOCATION or by e-mail to the address in this data protection declaration or our imprint stated e-mail address of the corresponding processing of their personal data. The above data will be deleted by us in accordance with the legal requirements as soon as your consent to processing is revoked or if the purpose of processing this data no longer applies or it is not required for the purpose. If the data is not deleted because it is required for other, legally permissible purposes, its processing will be limited to these purposes. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons or whose storage is necessary to assert, exercise or defend legal claims or to protect the rights of another natural or legal person. Web chat Sample notice of data protection text {company name} uses a web chat on the website {company website}. The web chat serves as an additional communication option on our website and enables online conversations with the {company name}. The conversation is conducted using a chat bot (virtual assistant, software) that answers users' questions, assists with your request or provides you with information. Which personal data are processed? When you use the web chat, the following personal data is processed and stored: • Date and time of the call, • IP address, • URL of the previously visited website, • First name, surname • E-mail address • Chat ID and user token (saved in the browser's local storage) Depending on the course of the conversation with our chat bot, we process further data from you if you provide this in the course of the conversation depending on your request or the problem you describe to us. The use of the web chat is voluntary and your data will only be processed in this case. to for what purposes and on what legal basis is the data processed? We use the above data to offer the web chat, to address users personally, to answer user inquiries and to provide the user with information and/or content. Legal basis: Our legitimate interest in providing a web chat (Art. 6 Para. 1 S. 1 lit. f. GDPR). How long is personal data stored? 12 months Who is data passed on to? A transfer to third parties takes place exclusively in the context of business fulfillment in order to be able to process and answer your request. For this purpose, your data will be passed on to Inbox Solutions GmbH (Pretzfelder Straße 7 - 11, 90425 Nuremberg, Germany) as the technical operator of the web chat and Sellwerk GmbH & Co. KG (Pretzfelder Straße 7 - 11, 90425 Nuremberg, Germany) as an intermediary to the company and to the company you have contacted via the web chat. We use Google Cloud to store your data and chat history. The data is transferred and stored on servers at the Frankfurt site. Google does not use this data for its own purposes. We use Google Cloud services on the basis of our legitimate interest in accordance with Article 6 (1) (f) GDPR in order to be able to provide our services using the technical infrastructure. We have concluded an order processing agreement with Google (https://cloud.google.com/terms/data-processing-terms). In the event that personal data is transferred to the USA, we have concluded EU standard contractual clauses with Google (https://cloud.google.com/terms/data-processing-terms). The EU Standard Contractual Clauses are a generally accepted mechanism for lawful cross-border transfers of personal data to countries outside the European Economic Area (EEA). More information on using the web chat By accessing the website {company website}, the chat widget is loaded in the form of a JavaScript file. No data is transferred before you open the chat. You have two options to open the web chat: 1. Manually click on the button in the directory entry 2. Manually click on the chat icon in the lower right corner of the website When you open the web chat, your background chat is displayed as Object created and chat ID and a token saved in the browser's local storage. The ID and the token are unique features to clearly recognize your chat (chat ID) and you as a user (token) even when you visit again and you have already had view communication histories. As soon as you return to our website, the history of the chat is restored with the saved data in the local storage. You have to open the chat manually. In addition, the history of web chats is saved. Every message you send is saved. This serves the purpose of being able to display your chat history even if the communication that has started is continued, for example if a company answers you with a delay. If the company writes to you and you are no longer online, you will receive an email with a link that will take you back to the chat so that you can continue communicating with the company there. If you click on the link in your email, the chat will open automatically. You have the option to interrupt the chat at any time, but your data will not be automatically deleted in this case. If you no longer wish to receive a message from the company (opt-out), simply send "Stop" as a message in the web chat. After that, you will no longer receive messages from the company in the chat and you will no longer be informed by e-mail. Your chat history and data will be automatically deleted 6 months after the stop message. For immediate deletion of your data, send an email to support@chatwerk.de. Your data and saved chat histories will then be deleted immediately. Facebook Messenger sample notice data protection text Responsible provider of the Facebook Messenger service: • Facebook Messenger Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA; the data protection declaration is available at facebook.com/about/privacy Telegram sample data protection text Responsible provider of the Telegram Messenger service: • Telegram the Telegram Messenger LLP 71-75 Shelton Street, Covent Garden, London, United Kingdom; the data protection declaration is available at https://telegram.org/privacy WhatsApp sample data protection text Responsible provider of the WhatsApp Messenger service: • WhatsApp Messenger WhatsApp, Inc., 1601 Willow Road, Menlo Park, California 94025, USA; the data protection declaration is available at whatsapp.com/legal/business-policy/ Apple sample data protection text Responsible provider of the Apple Messenger service: • Apple Business Chat Apple Inc., Infinite Loop, Cupertino, CA 95014; USA; the privacy policy is available at https://www.apple.com/legal/privacy/de-w

last update: 18.01.2023